The Cheat Sheet for Common Scams

The Cheat Sheet for Common Scams

Are you a victim of a scam call or message? The sophistication of the techniques used to create crypto scams is increasing. Security has created a cheat sheet that will help you identify the signs of fraud and prevent your account from being compromised.

Emails should be treated with caution

Hackers can gain access to your account through email. Before clicking on any attachments or links, always double-check the sender email address.

We will not contact you via any email address other that our official verified contact details.

Top tip: Verify the email sender

Sometimes, fraudsters may disguise their email addresses to appear like ours. Check the headers of emails to verify that the email address you have been in contact with is correct.

Here are some ways to locate email headers

Use official Apps

Only the official store pages can be used to download our mobile applications. Wallet Exchange:

Fake social media accounts are a red flag

Fake social media accounts are often created. Make sure to only follow and interact on our official pages.

Recognize the tactics

There are always new tactics being created, but the following are some of the most popular scams our customers have encountered.

Get your account set up today

Once you are aware of the warning signs, take the necessary precautions to protect your account. These are the three essential steps to take:

  1. Never give out your Secret Private Key Recovery Phrase (also known as a backup seed), your Private Key or your Wallet ID to anyone.
  2. As an additional layer of security, you can set up Two-Factor authentication (2FA) to protect your account.
  3. To confirm that a request is valid, please open a Support Center Ticket .