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Brick-and-mortar stores are under pressure to reduce costs, shrink, compete online, grow omnichannel and improve customer service in the new retail landscape. Retailers who are competitive and know their customers must provide relevant training to their workers. This will enable them…
Geekwire reported that Starbucks is testing a new Wi Fi login process in U.S. stores. Customers are asked to enter their email address before connecting. Starbucks has asked its customers to accept the terms and conditions to connect to its public network…
Walmart Inc. yesterday announced it had signed a definitive agreement with Flipkart Group to be the largest shareholder. Flipkart Group is an e-commerce firm based in Bengaluru in India. It’s a global leader in electronics and large appliances as well as…
Clay Johnson, Walmart’s executive vice president and CIO isn’t afraid of failing. This was the key insight Clay Johnson gained from a conversation he had with Debbie Hauss (editor-in-chief, Retail touchPoints) at the Retail Innovation Conference this week in New York City. Johnson stated,…
According to an annual survey by Prosper Insights & Analytics and the National Retail Federation (NRF), Mother’s Day spending will reach a record $23.1 billion this year . Eighty-six per cent of Americans intend to celebrate Mother’s Day. They will spend…
The COVID-19 pandemic drove customers out of stores and shut down businesses. It also halted the global economy. The world is slowly returning to normal, but retailers need to think strategically about how to stop temporary disruptions from becoming permanent. We…
Tell your 100-store fleet to do something and less than 25% will complete it on time. This isn’t just a guess: it’s a researched-backed fact. For decades, store execution has been the Achilles heel of retail. We at Zipline were not surprised when…
Three Types of SaaS Businesses Are More Likely to Survive in a Post-COVID Environment It seems that the novel coronavirus is one of the most disruptive business disruptions in recent decades. While e-commerce and remote work were already being implemented,…