Offer coupons for extra info. Provide shopping coupons for street addresses, updated information, and known customers. If you wish to make the most of your holiday earnings, this is the opportunity to obtain more information on your shoppers and to raise your list.
Contact international buyers today. Invite international prospects to shop today to benefit from sea mail (or surface mail) shipping deadlines.
By way of instance, Australian merchants that export to most European countries and to the U.K. and U.S. can let clients know they have until 28 September 2016 to utilize the sea trade option. Unfortunately, there are lots of African, Central American, and South American nations whose sea trade deadlines from Australia have expired.
U.K. merchants have a shorter lead time, being geographically closer to Europe and the U.S. U.K. surface mail deadlines are not available till October 2016.
Regrettably, the United States Postal Service eliminated international surface mail in 2007 as — ironically — a cost-cutting measure.
Check your clients’ names. Produce a closer relationship with your clients by using their favorite names in your messages. Check recent mails or messages from your clients. See if it’s possible they have changed their surname via marriage (or divorce), in which case you may update your records.
Or they might have started with a nickname in their correspondence. If, by way of instance, a repeat customer you’ve recorded as a”Katherine” has started signing her name as”Kath” on live chat, text messages, or emails, think about updating it on your system to make it a little more personal. Alternately, add it to your notes section if you use a client relationship management system.
Promote loyalty. Do you have a loyalty program? Why not reward your shoppers for finishing their online shopping with you?
Aside from bucks or percentage-off offers, consider offering your best clients exclusive Black Friday discounts, free delivery, a free-gift-with-purchase, free gift-wrapping, or whatever could make buying Christmas presents a little less expensive.
Create merchandise offers using product and shopper insights. Create a string of holiday merchandise selections using timing, demographic, and psychographic insights.
Personalized or customized products need more time to create than off-the-shelf products. Compile these product ranges to the beginning of your holiday email collection, giving your clients maximum time to arrange them ahead of the deadline.
Personalized products are often bought by customers well before the holidays — typically by girls! These customers aren’t necessarily price-conscious. But they appreciate being considered a”thoughtful gift shopper” and will pay more for the”right gift” They respect personalized presents more highly than normal ones.
Create a range of products that may be bundled for a special offer around Black Friday. These could be, as examples, a mobile phone using a spare charger and protective cover, a leather purse and leather conditioner, a rose de-thorner and fragrant hand lotion, or a pillow cover and pillow insert.
You may often pitch your most expensive items in mid-December — so long as you ensure last-minute shipping or in-store pickup — to many male customers, as they generally store in the last days before Christmas.
Target your youngest customers who would rather send an e-gift card for their family and friends the day before, the day of, as well as the day after Christmas.